Privacy policy

Last updated: 22 August 2026

At Snickerly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through snickerly.shop.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Snickerly, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction information

  • Products purchased

  • Payment-related information

  • Communications you send to us

  • Information you provide when requesting a return, refund, or customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited, and information about how you interact with our website.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Arrange delivery of purchased products

  • Process payments and refunds

  • Provide customer service and support

  • Respond to enquiries and requests

  • Process returns and exchanges

  • Communicate with you about your orders

  • Improve our website, products, and services

  • Detect, investigate, and prevent fraudulent or unauthorized activity

  • Maintain the security of our website

  • Comply with applicable legal and regulatory obligations

  • Send marketing communications where permitted by law and where applicable consent has been provided

3. Payment Information

Payments may be processed through third-party payment providers.

Snickerly does not necessarily store complete payment card details on its own systems. Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy policy and security practices.

4. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

  • Payment processors

  • Shipping and delivery providers

  • Website and hosting providers

  • E-commerce and technology service providers

  • Customer support providers

  • Fraud prevention and security services

  • Analytics and marketing service providers

  • Professional advisers where necessary

  • Government authorities or law enforcement where legally required

We do not sell your personal information to third parties for their own independent marketing purposes.

5. Shopify

Our online store is powered by Shopify. Shopify may process personal information in connection with your use of our website and the services required to operate our store.

Information processed through Shopify may include order information, customer details, payment-related information, device information, and website usage information.

Shopify's own privacy practices and policies may also apply when its services process your information.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to help our website function properly and to understand how visitors use our website.

Cookies may be used to:

  • Remember preferences

  • Maintain shopping cart functionality

  • Process orders

  • Improve website performance

  • Understand website traffic

  • Analyze customer interactions

  • Support relevant advertising and marketing activities

You can adjust your browser settings to refuse or limit cookies. However, disabling certain cookies may affect the functionality of parts of our website.

7. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about products, promotions, offers, or other updates from Snickerly.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending important transactional communications, such as order confirmations, shipping updates, or information relating to your account or purchases.

8. Data Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, interference, modification, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.

When information is no longer required, we may securely delete or anonymize it where reasonably practicable.

10. International Disclosure of Information

Some of our service providers may operate or store information outside Australia.

Where personal information is disclosed to overseas service providers, we take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable privacy requirements.

11. Your Privacy Rights

Depending on your circumstances and applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally permitted

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Ask questions about how your personal information is handled

To make a privacy-related request, contact us using the details below.

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Snickerly
83 Kellett Road
Salisbury Queensland 4107
Australia

Phone: +61 8 8365 1800
Email: kaptansingh1489@gmail.com

We will make reasonable efforts to respond to privacy enquiries in a timely manner.

By using snickerly.shop, you acknowledge that you have read and understood this Privacy Policy.