Privacy policy

Last updated: 1 October 2026

At Snickerly, we respect your privacy and are committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit snickerly.shop, place an order, contact us, or otherwise interact with our services.

1. Who We Are

Snickerly operates the online store available at:

Website: snickerly.shop

Business address:
83 Kellett Road
Salisbury, Queensland 4107
Australia

Email: sodjedolaurent@gmail.com

Phone: +61 (468) 10 86 80

For the purposes of applicable data protection laws, Snickerly is responsible for the processing of personal information described in this Privacy Policy.

2. Information We Collect

When you use our website or purchase products from us, we may collect different types of information.

Information You Provide Directly

This may include:

Full name
Billing address
Shipping address
Email address
Telephone number
Payment and transaction information
Order details
Products purchased
Information provided when contacting customer service
Information provided when requesting a return, refund, or exchange
Any other information you voluntarily provide to us

We only request information that is reasonably necessary to provide our products and services.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Approximate location derived from IP address
Pages viewed
Products viewed
Referring website or source
Time and date of visits
Website interactions
General usage and diagnostic information

This information helps us understand how visitors use our website and improve its functionality.

3. How We Use Your Information

We may use your personal information for purposes including:

Processing and fulfilling orders
Confirming purchases
Arranging delivery
Providing order updates
Processing payments
Handling returns, refunds, and exchanges
Responding to customer enquiries
Providing customer support
Maintaining and improving our website
Preventing fraud and unauthorized transactions
Maintaining website and payment security
Complying with legal and regulatory obligations
Understanding website usage and customer interactions
Sending marketing communications where permitted and where you have provided the necessary consent

We do not use personal information for purposes incompatible with those described in this Privacy Policy unless permitted or required by law.

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

Snickerly generally does not have access to your complete payment card number when you make a purchase through a third-party payment processor.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

We encourage customers to review the privacy policies of the payment provider used for their transaction.

5. Shopify

Our online store is hosted and operated using Shopify.

Shopify provides the e-commerce infrastructure that allows us to offer products, process orders, and provide certain website functionality.

Shopify may process information about visitors and customers in connection with providing its services, including information required to operate the store, process transactions, prevent fraud, and maintain security.

For more information about how Shopify handles personal information, customers can review Shopify's privacy information on its official website.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information about your visit.

We may use cookies for purposes such as:

Keeping products in your shopping cart
Maintaining your session
Processing orders
Remembering preferences
Understanding website traffic
Improving website performance
Measuring advertising effectiveness
Detecting fraud and security issues
Providing relevant website functionality

Some cookies may be placed by third-party service providers that support our website.

Depending on your location and applicable law, you may be able to control certain cookies through your browser settings or available cookie preferences.

Disabling certain cookies may affect the functionality of the website.

7. Marketing Communications

If you subscribe to receive marketing communications from Snickerly, we may use your contact information to send you information about:

Products
Promotions
Special offers
New collections
Store updates
Other marketing communications

Where required by applicable law, we will obtain your consent before sending certain types of marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages, such as order confirmations or shipping updates.

8. Sharing Personal Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These parties may include:

Shopify and related service providers
Payment processors
Shipping and delivery providers
Customer service providers
Website hosting and technical service providers
Analytics providers
Marketing and advertising service providers
Fraud prevention and security providers
Professional advisers
Government authorities or law enforcement where legally required

We do not sell your personal information as a standalone customer database.

Third-party service providers are generally permitted to process information only as necessary to provide their services or fulfill applicable legal obligations.

9. International Data Transfers

Because Snickerly is based in Australia and uses service providers that may operate internationally, your personal information may be processed or stored outside the United Kingdom or the country where you reside.

For example, Shopify, payment providers, technology providers, analytics services, and other business partners may process information in different countries.

Where applicable data protection laws require safeguards for international transfers, appropriate safeguards will be used as required by those laws.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The period for which information is retained may depend on:

The purpose for which the information was collected
Whether you have an active customer relationship with us
Legal and accounting requirements
Tax obligations
Dispute resolution
Fraud prevention
Security requirements

When personal information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of where appropriate.

11. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, while we take appropriate precautions, we cannot guarantee absolute security of information transmitted to or stored by our systems.

12. Your Privacy Rights

Depending on where you live and the applicable privacy laws, you may have certain rights concerning your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information in certain circumstances
Request restriction of certain processing
Object to certain types of processing
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Exercise certain rights relating to direct marketing

These rights are subject to applicable legal exceptions and requirements.

13. UK Customers

Because Snickerly ships products to customers in the United Kingdom, certain UK data protection laws may apply to the processing of personal information belonging to UK customers.

Where applicable, customers may have rights under the UK GDPR and the Data Protection Act 2018.

If you believe your personal information has been handled in a way that breaches applicable data protection law, you may have the right to raise a complaint with the relevant supervisory authority.

For UK customers, this may include the Information Commissioner's Office (ICO).

14. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

If you follow a third-party link, that website will have its own privacy policy and terms.

Snickerly is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Our business practices
Website functionality
Service providers
Legal or regulatory requirements
Privacy and security practices

When changes are made, we will update the Last updated date at the beginning of this Privacy Policy.

We encourage customers to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact us.

Snickerly

83 Kellett Road
Salisbury, Queensland 4107
Australia