Terms of service

Last updated: 22 August 2026

Welcome to Snickerly. These Terms of Service govern your access to and use of snickerly.shop and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Snickerly

Snickerly operates an online retail store offering a range of products to customers in Australia.

Business name: Snickerly
Website: snickerly.shop
Email: kaptansingh1489@gmail.com
Phone: +61 8 8365 1800
Address: 83 Kellett Road, Salisbury Queensland 4107, Australia

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing products on behalf of another person or business, you confirm that you have authority to do so.

3. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the security or operation of the website.

  • Introduce malicious software or harmful code.

  • Copy, reproduce, or exploit website content without permission.

  • Use automated systems to collect information from our website without authorization.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product images and colors may appear differently depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you to discuss an alternative, or we may cancel the affected order and provide an appropriate refund.

6. Prices

All prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to change product prices at any time. A price change will not affect an order that has already been accepted and confirmed, except where required to correct an obvious pricing error.

If an obvious pricing or listing error occurs, we may contact you before fulfilling the order.

7. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

  • Product availability issues

  • Suspected fraudulent activity

  • Incorrect pricing or product information

  • Technical errors

  • Unauthorized or suspicious transactions

  • Other circumstances where cancellation is permitted by law

If we cancel an order after payment has been received, we will provide an appropriate refund.

8. Payment

Payment must be successfully received before an order can be processed.

We may use third-party payment processors to securely process transactions. By submitting payment information, you authorize the applicable payment provider to process the transaction according to its terms and conditions.

We do not knowingly store complete payment card details when payment processing is handled by a third-party payment provider.

9. Shipping

We currently ship to Australia.

Standard shipping is free on eligible orders.

Our standard estimated delivery timeframe is:

3–5 business days

Delivery estimates are provided as a guide and may vary due to circumstances outside our reasonable control, including carrier delays, weather events, public holidays, customs or other transportation issues.

Once an order has been handed to the shipping carrier, delays caused by the carrier may be outside our direct control.

10. Returns and Refunds

We accept eligible returns within 30 days of delivery.

Eligible returns are subject to the conditions described in our Return and Refund Policy.

Return shipping is free, and we do not charge a restocking fee for eligible returns.

For full information about returns, refunds, damaged products, defective products, and exchanges, please refer to our Return and Refund Policy.

11. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts, or modifies any rights or remedies available to consumers under the Australian Consumer Law or other applicable laws.

Where a product does not meet applicable consumer guarantees, you may be entitled to a remedy such as a repair, replacement, refund, or other remedy depending on the circumstances.

Our voluntary return policy operates in addition to, and does not replace, your statutory rights.

12. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, images, product descriptions, design elements, and other materials, is owned by or licensed to Snickerly and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial purposes in connection with using our website and purchasing our products.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission.

13. Third-Party Services

Our website may use third-party services to provide payment processing, shipping, analytics, hosting, marketing, customer support, and other functions.

Your use of certain third-party services may also be subject to the third party's own terms and policies.

We are not responsible for the independent terms, policies, or practices of third-party services.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that it will always be uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, upgrades, security reasons, or other operational purposes.

15. Limitation of Liability

To the extent permitted by applicable law, Snickerly will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded, including rights and remedies available to consumers under the Australian Consumer Law.

16. Indemnification

To the extent permitted by law, you agree to indemnify Snickerly against reasonable losses, claims, liabilities, costs, and expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

This clause does not apply to the extent that the relevant loss or liability results from our own unlawful conduct or cannot legally be excluded.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with a revised "Last updated" date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms to the extent permitted by law.

19. Governing Law

These Terms of Service are governed by the laws applicable in Queensland, Australia.

Any disputes will be handled in accordance with applicable Australian law and the jurisdiction of the relevant courts and tribunals.

20. Contact Us

If you have questions about these Terms of Service, please contact us:

Snickerly
83 Kellett Road
Salisbury Queensland 4107
Australia

Phone: +61 8 8365 1800
Email: kaptansingh1489@gmail.com